Shipping & Returns

ORDER FULFILMENT
Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Orders are usually shipped within 5 business days. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may rarely not ship within 5 business days due to stock issues, lack of order information, billing delays, order verification process, or other reasons.

DELIVERY TIME
Insured Standard Shipping: 10-15 Business Days
Find out more about delivery to a specific country by contacting us via live chat on our Facebook page, or by email at info@jenary.co.
Please note that orders might get delayed for the following reasons:
- Billing and shipping address discrepancy
- Peak sale season
- Order is pending payment approval and verification
- A product is currently out of stock
- An product which requires customization.
- An order is shipped to a remote country.